Last month Jefferson County sent out an emergency shelter-in-place order meant for a small number of Jeffco residents. Instead, it was sent to most of the county, and the county still doesn't know why.
According to a press release from Jeffcom 911, Jeffco’s communication authority, human error was ruled out. Rave Mobile Safety, which provides the infrastructure for sending out the alerts, was unable to replicate the situation causing the alert being distributed too wide, according to the press release. The internal investigation found that the filter meant to limit the amount of residents that received the alert was not applied, but again, for reasons unknown.
The press release continues that Jeffcom 911 has transmitted 20 emergency alerts since the incident and has had no issues with any of them. It continues that, “Jeffcom 911 has implemented additional administrative oversight measures when administering emergency notifications as further precaution…”
Residents of Jeffco can sign up to receive these emergency alerts at Jeffcom911.org.
